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AerialRoofingClaims (MobileARC) WEBSITE FAQs
Q: What is the purpose of this app?
A: This app helps homeowners and contractors manage roofing claims and inspections.
Q: How do I report a claim?
A: Simply log in, click "New Order," and fill out the required information.
Q: Can I upload photos and videos?
A: Yes, you can upload photos and videos to support your claim.
Q: How long does the claims process take?
A: The process typically takes 7-10 business days, but may vary depending on the complexity of the claim.
Q: Can I track the status of my claim?
A: Yes, you can log in to view the current status of your claim.
Q: Who do I contact if I have questions?
A: You just have to go to your order for which you have queries then add comments as needed.
Q: Is my data secure?
A: Yes, our app uses encryption and secure servers to protect your data.
Q: Can I use the app offline?
A: No, Internet connectivity is required.
Q: What if I need help with the app?
A: You just have to go to your order for which you have queries then add comments as needed.
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